Site Cookies Policy
Last updated: February 10th, 2024
This website uses cookies to store information on your computer. This policy explains how Gibraltar Software, Inc., a Maryland corporation, on behalf of itself and on behalf of its subsidiaries (“Gibraltar”, “VistaDB”, “Loupe”,”OnLoupe”, “us”, “we”, or “our”), uses cookies on vistadb.com (the “Website”), my.vistadb.com, and support.vistadb.com. This policy may be amended without notice. To ensure that you are using the Website with full and up-to-date information of how we use cookies, please review this policy regularly as any amended policy will be updated on the Website. By using the Website you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from the Website, please either disable cookies or refrain from using the Website.
Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Website, your choices regarding cookies, and further information about cookies.
What Are Cookies?
Cookies are text-only pieces of information that a Website transfers to an individual’s hard drive or other Website-browsing equipment for record-keeping purposes. Cookies allow the Website to remember important information that will make your use of the Website more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Website regardless of whether you are logged in to your account or not.
How We Use Cookies
When you use and access the Website, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Website, to provide analytics, to store your preferences, and to pass information between our sites and our third party eCommerce provider.
We use both session and persistent cookies on the Website. Session cookies are temporary cookies that remain in your cookie file until you leave the Website. Persistent cookies remain in the cookie file of your web browser for much longer, the duration of which will depend on lifetime of the specific cookie. When we use session cookies to track visitors to our Website these cookies do not carry any of your personal data. We may also employ cookies so that we can remember your computer when it is used to return to the Website to help customize your web experience. We may associate personal information stored in our system or in our supplier systems with information stored in a cookie file.
When accessing our web sites some or all of the following cookies may be used:
| Cookie Name | Purpose |
|---|---|
| _ga* | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| __cfduid | Cloudflare client identification |
| ph_phc_* | This is used by PostHog to track user behavior. |
| ps_rvm* | This is used by ProvideSupport as part of Live Chat to remember previous conversations |
| vsid | ProvideSupport Live Chat |
| gibraltarSoftware | User Authentication |
| LoupeSessionId | Loupe User Identification for Diagnostics |
What are your choices regarding cookies?
There are a number of ways for you to manage cookies and other tracking technologies. For example, you can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. Through your browser settings, you can accept or decline cookies or set your browser to prompt you before accepting a cookie from the Websites you visit. If you turn cookies off, you may not have access to many features that make your guest experience more efficient, and some of our services will not function properly.
If you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your preferences. You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings.
Where can you find more information about cookies?
You can learn more about cookies and the following third party websites:
For More Information
If you’d have any additional questions regarding this policy, or any related item please contact us.